Is Orange Beach, AL ground zero for vacation rental bans?

On Thursday, the city council of Orange Beach, Alabama heard comments related to a proposed ban on all new licenses for short-term rentals east of the Gulf State Park and north of Perdido Beach Blvd with the limited exception of a handful of PUD-zoned areas. What’s new, right? Municipalities all over the globe are discussing […]

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Jordan Tourism Adjusts to Rapid Changes in Destination Marketing


Lina Annab, Jordan’s Minister of Tourism and Antiquities, spoke in the Skift Take Studio. Skift

Skift Take: Embracing influencers and virtual reality, Jordan tourism is working to evolve as destination marketing tactics change.

— Hannah Sampson

Editor’s Note: This is one of a series of video interviews from the Skift Take Studio, presented by KDS, that were filmed at last year’s Skift Global Forum.

During the 2017 Skift Global Forum in September in New York City, we heard from a host of the travel industry’s top leaders from across every sector.

And after first speaking to them on stage in front of an audience of more than 1,100, we took another few minutes with them to get more insight in our backstage Skift Take Studio.

In our behind-the-scenes conversation, Lina Annab, Jordan’s Minister of Tourism and Antiquities, shared her thoughts about influencers, the area’s competitive advantages, and the evolution of destination marketing.

“Oftentimes we get asked about our plans for the next five years, and I find that this is a question that probabaly was relevant maybe 10 years ago,” she said. “But today, with the changes that are taking place with the new digital ecosystem that we find ourselves in, planning for the next five years is probably a bit unrealistic. We take it at a maximum a year, two years.”

She said Jordan is planning this year to promote adventure tourism, which she believes is a competitive strength. And the destination is also exploring how it can better use technology to drive visitation.

“Apart from marketing, the evolving technology in terms of virtual reality, artificial intelligence, all of these, are also enhancing the ways we are exposing and we are communicating the destination,” Annab said. “We’re trying to avail Jordan virtually before people can experience it on the ground or in reality.”

Watch all the Skift Take Studio videos here.

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Chefs as Destination Ambassadors Appeal to Travelers’ Foodie Obsessions

Max Becherer  / Associated Press

Chefs such as Namese restaurant owner Hieu Doan, pictured here, are a big reason why many travelers choose to book trips to popular destinations. Max Becherer / Associated Press

Skift Take: They say one of the best ways to get to know a place is through its food, and chefs have plenty of stories to tell that can resonate with travelers. There will be plenty of more such marketing campaigns served up in 2018.

— Dan Peltier

Many tourism destinations are eager to market their award-winning and Instagram-worthy restaurants and encourage travelers to sample their signature dishes and beverages.

And, increasingly, tourism boards want travelers to get to know the chefs behind these culinary creations aand are making them quasi-destination ambassadors.

Skift has been tracking the rise of chefs as marketing tools and so has our sister publication, Skift Table. At Skift Global Forum in New York in September, René Redzepi, chef and co-owner of Noma, talked about how he and his team have staged pop-ups in Japan, Australia and Mexico to get immersed in local cultures and to introduce the brand to new locations.

Redzepi isn’t the only example of a chef who diners want to see. A recent AAA survey found that engaging food experiences like meeting chefs are some of the most important activities many U.S. travelers want to do during their trips, for instance.

Destination-chef partnerships aren’t a new trend but there are notable ways that more destination markers are capitalizing on celebrity chefs. In the past year, Skift has reported on destinations such as Japan, Israel, and the Cayman Islands, for example, that have used chefs as the faces of new marketing campaigns aimed at some of their largest and most lucrative international markets.

Destinations have also turned to chefs when disaster strikes. In December, the Las Vegas Convention and Visitors Authority, the city’s tourism board, launched a digital campaign on its Facebook and YouTube channel that featured Las Vegas chefs promoting the city in the wake of the October 1 mass shooting. Chef José Andrés also stepped up his activist reputation last year to help with relief efforts in Puerto Rico after Hurricane Maria tore through the U.S. territory.

Tourism boards might choose to work with chefs over movie stars or pop icons for a range of reasons. Recent sexual harassment allegations against Mario Batali have injected a dose of realism into what the restaurant scene is really like behind the scenes. But chefs, particularly because of the growing foodie trend, still have marketing appeal.

Sharing Chef Stories

Visit Philadelphia, the city’s tourism board, has worked with chefs for years to help tell stories of the city’s neighborhoods and traditions, and has found that strategy to be effective, said Amber Burns, a spokesperson for Visit Philadelphia.

The tourism board launched its Flavors of Philly campaign a few months ago that features videos of chefs and their stories on Visit Philadelphia’s Facebook page. The videos, which include Facebook Live segments and edited videos also posted to Visit Philadelphia’s YouTube channel, have resonated with many travelers, said Burns.

During Facebook Live segments, Visit Philadelphia’s staff go to various restaurants and cook a dish with the chef while discussing what inspires their food and how it is unique to Philadelphia. “Viewers often send in questions and love the chance to engage with the chef in real-time,” said Burns.

Burns said that many travelers are also interested in the relationships chefs have with each other and what makes the Philadelphia food scene unique from other major cities. “We’ve found that these videos help visitors and locals alike feel much more connected to the Philly food scene,” she said. “The chef’s stories and unique insights help them better make an emotional connection.”

While many travel industry trends are short-lived or don’t end up catching momentum with travelers, don’t expect chefs to fade into the background anytime soon. In an uncertain world, many chefs have become anchors and leaders in their communities, and keep cooking up new ways to keep destinations and their food fresh and relevant.

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Chrome River Raises $35 Million for Expense Software: Travel Startup Funding This Week

Chrome River

Chrome River’s expense managment app uses optical character recognition to let consumers snap images of receipts for processing instead of needing to keep and submit hard copies. Chrome River

Skift Take: It would be bad if Chrome River spent all of its newfound money on travel and entertainment. But at least it would be able to expense it efficiently if it did.

— Sean O’Neill

Each week we round up travel startups that have recently received or announced funding. The total publicized this week was more than $36 million.

>>Chrome River, a maker of expense reporting software, has closed a $35 million Series D funding round.

Past investors Argentum Group, Bain Capital, First Analysis, and Great Hill Partners participated in this fresh round. The Los Angeles-based company has raised $155 million to date. It said it might use some of the funding to support potential acquisitions.

Check out our previous startup funding roundups here.

Founded in 2007, Chrome River now has about 350 full-time employees. It says that more than 1.5 million people use its software in more than 100 countries and that it processed more than 10 million expense reports and invoices in 2017.

Chrome River’s mainstay invoice management tool, Expense, competes with similar tools from companies such as Expensify; the SAP-owned Concur; Coupa, which has raised $169 million to date; Abacus; and India’s Happay, which raised $10 million in late 2017.

It also competes against the expense management tools of travel management companies, such as Egencia Expense.

The company recently introduced a new product, Prosper, that synchs expense reporting details with customer relationship management data from the widely used software tool Salesforce to let managers see how travel and expense spending correlates with sales.

>>Travelade, a travel inspiration startup, has raised $1.6 million in a seed round.

Crowberry Capital led the round, which will enable the Icelandic company to offer trip-planning help for more destinations beyond its test ones of Iceland and Bosnia.

The company particularly targets millennials, which it says plan their trips by using image-rich platforms like Instagram and Pinterest. Travelade aims to help turn such inspiration into bookings by enabling people to find activities at a location and click to buy travel, something that Instagram and Pinterest have been slow to offer.

>>Itilite, has received an undisclosed seed investment from the prestigious venture capital firm Matrix Partners India.

Bengaluru-based Itilite helps corporations encourage employees to cut travel costs by offering rewards to workers who stay within budgets or shop from preferred suppliers. Other companies have pioneered variations on this model, such as Rocketrip, TravelBank, TripActions, TravelPerk, and Upside.

Check out our previous startup funding roundups here.

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Safety and Growth Top 2018 Priorities — Corporate Travel Innovation Report

Peter Kneffel  / Associated Press

A passenger standing in front of the display board for departures at the airport in Munich, Germany, Tuesday Nov. 29, 2016. Peter Kneffel / Associated Press

Skift Take: A new year brings new hope for business travel. But how different can we really expect 2018 to be from its predecessor given rising political and economic instability around the world?

— Andrew Sheivachman

2017 was a wild ride for the travel industry, and corporate travel was certainly not immune to the uncertainty.

To kick off 2018, we asked leaders across corporate travel about their goals for the year. Above all, a greater sense of safety for travelers is the most important goal. Growing the business, of course, follows in a close second place.

This should be another big year for global business travel; the recent tax bill in the U.S. will likely free up more corporate money to send employees across the world, while countries like China continue to drive explosive growth in Asia.

Expect more consolidation for the giants, as well, as corporate travel management companies realize they’re all competing in a truly global marketplace.

— Andrew Sheivachman, Business Travel Editor

Business of Buying

Corporate Travel Execs Hope 2018 Will Be Less Tumultuous Than Last Year: Leaders in corporate travel expect a strengthening global economy to propel the industry in the year ahead — so long as security concerns remain stable. With unemployment low, businesses are increasing their focus on traveler satisfaction to compete for employees.

IAG to Buy Austria’s Niki Air for $24 Million: All the pieces of bankrupt Air Berlin are now falling into place. The result may be diminished competition as the big airlines gather up the Air Berlin remnants.

Weakening Dollar Could Wipe Out Trump Travel Slump in 2018: The ebbs and flows of the value of the dollar against other currencies will do more to determine tourism trends than President Trump’s rhetoric, but the latter will continue to be a factor in 2018, as well.


Concur Becomes SAP Concur for Some Reason: SAP has rebranded corporate travel and expense giant Concur to SAP Concur. Concur Travel will remain Concur Travel, apparently, and not become SAP Concur Travel. SAP usually sticks its name in front of its products and subsidiaries, so the move makes sense as the two companies move closer together.

Disruption + Innovation

Airport Secrets From an Architect Who Designs Them: We’d like to see more airports not worry about budgets and focus on reinventing the airport experience, but that’s probably not feasible in most places. Architects like HKS’ Pat Askew do what they can to make travel more pleasurable with the resources they’re given.

Virtual Meetings Need More Than a Flawless Livestream To Be Successful: When attendees can leave your meeting with a click of the mouse, you’d better keep them engaged.

Ctrip-Backed Chinese Booking Sites Plan Merger: Ctrip — with the help of some useful allies — continues to dominate China’s fast-expanding travel industry. It will be interesting to see whether 2018 brings further expansion into Europe and North America.


Skift Business Travel Editor Andrew Sheivachman [] curates the Skift Corporate Travel Innovation Report. Skift emails the newsletter every Thursday.

Subscribe to Skift’s Free Corporate Travel Innovation Report

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Trump Plans to Expand Offshore Drilling Despite Tourism Fears

Deepwater Horizon Response  / Flickr

A cleanup assessment team searches for oil in Louisiana following the Deepwater Horizon oil spill in 2010. Deepwater Horizon Response / Flickr

Skift Take: Days after revealing plans to roll back safety regulations put into place because of the Deepwater Horizon oil spill — a catastrophe that devastated Gulf Coast tourism — the Trump administration announced a proposal to significantly expand offshore drilling. What could possibly go wrong?

— Hannah Sampson

The Trump administration is proposing to open almost all U.S. coastal waters to oil drilling, including those off California and Florida where activists have fought for decades to spare delicate ecosystems from oil spills.

The proposal released Thursday will go far beyond President Donald Trump’s April order directing the Interior Department to consider auctioning oil and gas leases in the Arctic and Atlantic Oceans as well as the Gulf of Mexico.

Instead, the Interior Department is proposing 47 possible auctions of drilling rights in more than 90 percent of the U.S. outer continental shelf, including Pacific waters near California and Atlantic waters near Maine. The draft plan opens the door to selling leases in 25 of the nation’s 26 offshore planning areas, including 19 auctions of the Alaska region, seven in the Pacific region and nine in the Atlantic, including the straits of Florida.

The plan is unprecedented in its scope; no prior administration has ever proposed so many lease sales in a single five-year offshore drilling program. And the Obama-era plan Trump is aiming to replace forces drillers to focus on the central and western Gulf of Mexico with 10 sales there and one auctioning acreage in Alaska’s Cook Inlet.

The only region the Trump administration is ruling out now is the North Aleutian Planning Area in Alaska, which had been excluded from leasing by former President George W. Bush.

“Under President Trump, we are going to become the strongest energy superpower this world has ever known,” Interior Secretary Ryan Zinke told reporters in a conference call Thursday. “We want to grow our nation’s offshore energy industry, instead of slowly surrendering it to foreign shores. We will produce enough energy to meet our needs at home, and we will export enough energy to lead the world.”

The draft proposal illustrates the Trump administration’s commitment to expanding domestic energy development beyond the Gulf of Mexico. Both Trump and Zinke have celebrated American “energy dominance,” and the president has vowed to unleash the “vast energy wealth” of the U.S.

Environmentalists and coastal residents have fought offshore drilling that they say poses too great a risk of oil spills befouling beaches, harming marine life and jeopardizing tourism.

That kind of opposition helped persuade the Obama administration to jettison its initial Arctic and Atlantic leasing plans. Still, the Trump administration’s broad approach may make it harder for activists to fight now, by forcing them to divide resources and combat proposed drilling off all U.S. coasts — not just in the eastern Gulf, Arctic waters and the Atlantic Ocean where oil companies are believed to be most interested.

“This radical offshore drilling free-for-all is a clear example of politics over people, ignoring widespread local and state opposition,” said Diane Hoskins, a campaign director for the marine conservation group Oceana.

All three governors on the U.S. West Coast oppose expanded offshore drilling, and on the East Coast, more than 140 municipalities have lodged their opposition. The governors of North Carolina and Virginia also expressly asked the Trump administration to leave their states out of any new plan, and Florida’s governor announced his opposition Thursday.

Politicians from Florida united in opposition Thursday, with Senators Bill Nelson and Marco Rubio arguing the government should extend an existing ban on oil development in the eastern Gulf of Mexico set to end in 2022 — not allow new leasing there. Governor Rick Scott asked for an immediate meeting with Zinke to argue against selling leases near the state.

“The administration’s backward-looking approach puts oil and gas profits first — and will place our coastal communities and all they support at risk of the next BP-style disaster,” said Natural Resources Defense Council President Rhea Suh, referring to the 2010 oil spill in the Gulf of Mexico.

The Interior Department’s draft is an initial step in assembling a new five-year schedule for selling offshore oil leases from 2019 to 2024, replacing Obama’s plan that spanned 2017 to 2022. The process often begins broadly, with the number of potential sales and the available acreage generally whittled down as regulators work on the final plan.

For instance, the Obama administration originally proposed selling drilling rights in the Atlantic and Arctic Oceans before ultimately abandoning the idea.

The Trump administration could finalize a sale schedule by the end of the year, after multiple rounds of environmental analysis and public comment.

Zinke emphasized that the draft could be narrowed in response to feedback from the public and politicians.

“Just like with mining, not all areas are appropriate for offshore drilling, and we will take that into consideration in the coming weeks,” Zinke said in a news release. “The important thing is we strike the right balance to protect our coasts and people while still powering America and achieving American energy dominance.”

Oil industry advocates argue companies need fresh territory beyond the Gulf of Mexico, where drilling has been ongoing for decades and the quest for crude has driven them into deeper waters.

National Ocean Industries Association President Randall Luthi called the Trump proposal a “bold and broad” proposal that rightly keeps options on the table.

“Polls have repeatedly shown that most Americans want more energy to be produced domestically, including looking for more oil and natural gas resources off our shores,” Luthi said in a news release. He added that the U.S. has restricted offshore exploration as other countries including Canada and Mexico have stepped up their coastal activities.

It is not clear how much oil and gas exists under Atlantic waters off the East Coast, because existing data stems largely from decades-old geological surveys and more than four-dozen wells drilled in the 1970s and 1980s. Some petroleum geologists examining the location of continents before they drifted apart point to discoveries and development in other parts of the Atlantic Ocean as illustrating potential oil deposits along the U.S. East Coast.

Oil is still being produced from wells off southern California’s coast, even though the government last sold leases in the area in 1984.

©2018 Bloomberg L.P.


This article was written by Jennifer A. Dlouhy from Bloomberg and was legally licensed through the NewsCred publisher network. Please direct all licensing questions to

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South Lake Tahoe Adds More Restrictions and Larger Fines to VHR Ordinance

The City Council of South Lake Tahoe implemented new restrictions and fines to their Vacation Home Rental Ordinance that took effect on December 22, 2017. Two of the most significant changes to the ordinance include the elimination of warnings to owners and guests and a minimum $1,000 fine per violation for both the property owner and […]

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Thailand Company Becomes World’s Most-Valuable Airport Operator

David McKelvey  / Flickr

Thailand passed Spain’s Aena S.A. to become the world’s most-valuable airport operator. Pictured are travelers at Bangkok’s Suvarnabhumi Airport. David McKelvey / Flickr

Skift Take: This is good news for Thailand as the government said it was investing $6 billion in its airports last year, but some analysts remain cautious.

— Dan Peltier

After strong international tourist arrivals in 2017, Airports of Thailand Pcl surpassed Spain’s Aena SA as the world’s most-valuable airport services company.

Powered by a 75 percent gain since May 1, the operator of Thailand’s main international airports also passed the 1 trillion baht ($31 billion) market capitalization mark, joining only state-controlled energy company PTT Pcl above that milestone. Shares of Airports of Thailand jumped 9.2 percent in December — rallying for a 10th consecutive month — as government data showed international tourists in November jumped 23 percent.

The stock’s surge was by far the best performer in Bloomberg’s Asia-Pacific Infrastructure Top Peers gauge, with Shanghai International Airport Co. a distant second at 29 percent in the same period. Airports of Thailand gained 4.4 percent in the first two trading sessions of 2018.

Even so, analysts aren’t convinced: their consensus forecast suggests share may fall 12 percent over the next 12 months. The stock has 14 buy recommendations, 10 hold, and eight sell ratings.


This article was written by Anuchit Nguyen and Lee Miller from Bloomberg and was legally licensed through the NewsCred publisher network. Please direct all licensing questions to

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Winter Storm Causes Airport Delays and Cancellations Across U.S.


Many airports were impacted by the snowstorm that hit the U.S. East Coast this week. An empty check-in area is pictured here. Bloomberg

Skift Take: Airports in the U.S. are working in overdrive this week to clear runways and treat ice between snow storms and extreme cold, and winter is far from over.

— Dan Peltier

A fast-moving winter storm, growing stronger by the hour, has grounded 3,000 flights, delayed rail travelers in the busy Northeast Corridor and closed schools in New York and Boston.

Manhattan could get as much as 9 inches (23 centimeters) of snow by late Thursday and Boston could see 14 inches, the National Weather Service said. At 7 a.m., the storm was off the Virginia coast and getting stronger by the hour, said Bob Oravec, a senior branch forecaster at the U.S. Weather Prediction Center in College Park, Maryland.

“The storm has deepened a lot,” Oravec said by phone. “It looks pretty progressive, so it is a storm that won’t last long but it will have an impressive impact.”

Winter storm warnings cover parts of 13 eastern states, while blizzard warnings blanket the U.S. coast from North Carolina to Maine, including New Jersey, Long Island, and Boston. Governors in several states in the path of the storm have declared emergencies.

More than 67,000 homes and businesses were blacked out as of about 7 a.m. New York time Thursday, according to data from utility websites compiled by Bloomberg. Most were in and around Virginia Beach, Virginia, where Dominion Energy reported about 37,000 customers without power.

As of 8:28 a.m., 3,000 flights around the U.S. were canceled with airports in New York, New Jersey and Boston hardest hit, according to FlightAware, a Houston-based airline tracking service. JFK Airport suspended all flights due to whiteout conditions at 11a.m. ET on Thursday

Amtrak had cut back on train service between Boston and New York, according to a statement.

The Long Island Rail Road was reporting delays on some commuter lines and the Massachusetts Bay Transportation Authority canceled ferry service in Boston Harbor and is running commuter trains on a reduced schedule. New York’s Metropolitan Transit Authority reported delays and service changes on some subway lines. Bus service to and from the Port Authority Bus Terminal may be delayed up to 30 minutes, New Jersey Transit said.

In addition to the snow, coastal areas are at risk for flooding, the weather service said. Tides in New York could run about 18 inches higher than normal, putting parts of Queens and Staten Island particularly at risk until about noon, Faye Morrone, a weather service meteorologist in Upton, New York said.

Tides could run even higher along the Massachusetts coastline just after midday Thursday, the weather service said.

The storm, as predicted, has been getting more powerful, a process called bombogenesis, which means its central pressure drops 24 millibars in 24 hours.

“The pressure has dropped tremendously, 21 millibars in six hours, so it is really going to town off the Mid-Atlantic coast now,” Oravec said.

After the storm moves north, Canada could get heavy snow, high winds and damaging surf from New Brunswick and Nova Scotia, according to Environment Canada. For the U.S., the storm’s exit will mean plunging temperatures from the Great Plains to the East Coast.

“There is a lot of potential for records being broken Friday and Saturday,” said Gregg Gallina, a forecaster with the Weather Prediction Center

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Motel 6 Faces Lawsuit for Continuing to Provide Guest Information to Immigration Authorities

Motel 6

Motel 6 is being sued by the State of Washington for supplying immigration authorities with information about its guests “with Latino-sounding names.” Motel 6

Skift Take: Let’s hope Arizona follows Washington State’s lead in clamping down on Motel 6 turning over guess information to immigration authorities. Parent company G6 Hospitality, too, needs to do a better job of ensuring that property owners comply with the brand’s policies.

— Deanna Ting

Motel 6 is again facing allegations of aiding U.S. Immigration and Customs Enforcement in its crackdown against undocumented immigrants.

Washington Attorney General Bob Ferguson accused the discount hotel chain in a lawsuit of violating state privacy and discrimination laws since 2015 by snitching to ICE agents on some 9,000 guests with “Latino-sounding names.” Disclosure of names, identification numbers, birth dates and license plates led to the detention of at least six individuals in Washington state, according to the complaint filed Wednesday in Seattle state court.

The complaint against Motel 6, acquired by the Blackstone Group in 2012, comes less than four months after the company parent G6 Hospitality dismissed similar allegations in Arizona as a “local level” practice “without the knowledge of senior management.”

Ferguson said a common “lawful enforcement acknowledgment form” used in multiple Motel 6 locations in Washington shows the practice was centrally coordinated.

G6 Hospitality directed its hotels in September to stop the behavior, company spokeswoman Raiza Rehkoff said in an emailed statement.

“In September, Motel 6 issued a directive to every one of our more than 1,400 locations, making it clear that they are prohibited from voluntarily providing daily guests lists to ICE,” she said. “Motel 6 takes this matter very seriously, and we have and will continue to fully cooperate.”

President Donald Trump campaigned on a promise to deport “bad hombres” of Latino heritage. Congress is now debating the president’s calls for faster deportations and a border wall with Mexico.

Ferguson, a Democrat, has fought against Trump’s policies, including his travel restrictions on visitors from a group of mostly Muslim nations, the repeal of net neutrality and a proposed ban on transgender troops in the military.

Motel 6 allegedly trained new employees on sharing names with ICE, instruction that never required agents to produce a warrant, according to the complaint.

In one case, Ferguson found that agents were visiting the hotel in the morning, identifying Latino targets, then returning later in the day to detain individuals. From Feb. 1 to Sept. 14, that location disclosed private information to ICE 228 times over 225 days, according to the complaint.

Motel 6 has admitted to some of the accusations, including ICE’s relationship with six of its branches in Washington, according to the filing. Rehkoff declined to comment on that claim.

The case is Washington v. Motel 6 Operating, 18-2-00283, King County Superior Court, Washington state (Seattle).

©2018 Bloomberg L.P. This article was written by Kartikay Mehrotra from Bloomberg and was legally licensed through the NewsCred publisher network. Please direct all licensing questions to

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