United Airlines Chief Digital Officer Linda Jojo spoke Tuesday at Skift Tech Forum. Jojo said United briefly removed tomato juice from flights because data suggested passengers don’t drink it. Barak Shrama
Skift Take: In May, United removed tomato juice because few passengers drink it. Afterward, though, United got another lesson in the power of social media. Many folks complained, and so tomato juice has returned. The funny thing is, United’s customers still aren’t asking for it. But at least it’s there.
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Author: Ryan Wolkov
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