Argentine Airport Operator Looks to Emerging Markets in Brazil and India

SeongJoon Cho  / Bloomberg

Corporacion America Airports SA, the largest private airport operator in the world, is looking at growth opportunities in emerging markets such as Brazil and India, Chief Executive Officer Martin Eurnekian said. SeongJoon Cho / Bloomberg

Skift Take: This Argentine airport operator is smart to look to Brazil as a promising market. Brazil’s new Open Skies agreement with the U.S. could even spur new partnerships between Latin American airlines.

— Sarah Enelow

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What It Means for United That CEO Munoz Doubles as Chief Apology Officer

United Airlines

United Airlines CEO Oscar Munoz speaking with employees following his return to work in 2016. United Airlines

Skift Take: Under Oscar Munoz, United Airlines has a knack for getting itself in the news with viral stories. But operationally and financially, the airline is doing OK, and sophisticated investors aren’t calling for him to leave. He may get more time to fix what ails United.

— Brian Sumers

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Copenhagen’s Most Popular Tourism Attraction Is a Waste Treatment Plant

Guillaume Baviere  / Flickr.com

Pictured is the Copenhill waste treatment plant on November 12, 2017. The site has become a popular tourist attraction. Guillaume Baviere / Flickr.com

Skift Take: It’s a great idea for Copenhagen to turn a waste treatment plant into a tourist attraction. Now, if U.S. tourism could only get busy with all of those Superfund sites.

— Dennis Schaal

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Global Business Travel Can Still Present a Vexing Challenge for LGBT Travelers

Jose Luis Magana  / Associated Press

While marriage equality is now a reality in the U.S., many countries criminalize same-sex relationships and some states do not have laws that prohibit discrimination. Experts say LGBTQ business travelers should prepare themselves with information when traveling to another country. Pictured are demonstrators outside the Supreme Court in 2015. Jose Luis Magana / Associated Press

Skift Take: Companies are providing more information to help employees make educated decisions about business travel to countries that criminalize same-sex relationships. Travel managers must make such guidance available to everyone — and companies should have an advocate or employee resource group in place to support travelers with concerns.

— Amy Merrick

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Nobu Hotels CEO on a Restaurant-First Approach to Hospitality

Nobu Hospitality

The Nobu Hotel Riyadh is set to open later this spring. The hotel side of the business thinks about its restaurant business as the biggest draw. Nobu Hospitality

Skift Take: It certainly helps to have your hotels named after a wildly successful global restaurant chain, but making sure people don’t only think of your brand as a place to eat can be a challenge.

— Deanna Ting

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How Lufthansa Group Tries to Beat Back Its Own Bureaucracy

Lufthansa Group

Lufthansa’s innovation hub in Berlin sold special flight packages to customers as a test. Lufthansa Group

Skift Take: The bureaucracy at a major legacy airline often rivals that of a government. So when Lufthansa Group decided it needed an innovation hub, it purposely built it in Berlin, far from the main headquarters. That was probably a good idea.

— Brian Sumers

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Mexico’s Volaris Sticks with Its U.S. Focus Despite Recent Stumbles

Reuters  / Brendan McDermid

Volaris CEO Enrique Beltranena rings the opening bell at the New York Stock Exchange in 2013 to mark the airline’s IPO. The stock price has fallen considerably over the past two years. Reuters / Brendan McDermid

Skift Take: Yes, 2017 wasn’t the best year for Volaris. But don’t count out the airline. It has one of the lowest cost bases in the world. That’s always a good thing — especially in a downturn.

— Brian Sumers

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Tourism Jobs Numbers Increase Despite Modest Introduction of Artificial Intelligence

Wee Viraporn  / Flickr

Tourism jobs continued to grow worldwide last year. Pictured is a tour group at the Louvre in Paris. Wee Viraporn / Flickr

Skift Take: Travel executives love to say that their employees are at the heart of their brands and they are on the front lines of the guest and visitor experience. Employees will toast to that notion, but hope they won’t have to tussle with a robot or virtual assistant to prove their worth.

— Dan Peltier

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Apple Leisure Group CEO Believes Vacations Are Much Better Than Virtual Reality

Skift

Apple Leisure Group CEO Alex Zozaya spoke in the Skift Take Studio. Skift

Skift Take: The CEO of Apple Leisure Group isn’t concerned about the prospect of virtual reality or other technology taking the place of actual vacations. But he is worried about the impact of policy that throws up roadblocks to traveling — a much more immediate concern.

— Hannah Sampson

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Personalized Events Empower Planners and Attendees

Jenna Bascom/TechCrunch  / Flickr

The TechCrunch Disrupt Hackathon 2014. New technology allows planners to have a better idea of return on investment for event partners. Jenna Bascom/TechCrunch / Flickr

Skift Take: Meeting and event planners know they need to do a better job tailoring events to their attendees and providing their sponsors with a stronger idea of how successful their partnership has been. New solutions will make it easier for them to make informed decisions moving forward.

— Andrew Sheivachman

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