Ryanair Pilots Make Push to Resolve Strike Impacting All of Europe

Bloomberg

Ryanair pilots push to resolve as strike that is disrupting travel across Europe. Bloomberg

Skift Take: CEO Michael O’Leary has a reputation for being hard-nosed when it comes to labor. Let’s see how far the pilots can go to get what they want at the negotiations table. Nobody is sleeping.

— Tom Lowry

Read the Complete Story On Skift

Ryan Wolkov

PRC Time Shares

Author: Ryan Wolkov

Powered by WPeMatico

Google Finds Customer Service Beats Loyalty Programs

JetBlue

JetBlue’s customer experience may start to pay higher dividends if Google’s predictions are true. JetBlue

Skift Take: It’s no surprise that travelers are starting to place a higher priority on customer experience over loyalty programs considering how uncomfortable air travel has become. Google’s data just proves it.

— Grant Martin

Read the Complete Story On Skift

Ryan Wolkov

PRC Time Shares

Author: Ryan Wolkov

Powered by WPeMatico

Blackstone’s Acquisition of Audiovisual Firm Shines a Spotlight on Event Production

PSAV

Shown here is an example of how PSAV staged an event at Canada’s Fairmont Banff Springs Hotel. PSAV has been acquired by Blackstone, the private equity firm. PSAV

Skift Take: Roll up, roll up, roll up! No, that’s not a lyric from a song by either The Struts or Fitz and the Tantrums. That’s instead the call of Blackstone, which has bought events tech provider PSAV with a likely plan of creating more roll-up mergers with similar vendors.

— Sean O’Neill

Read the Complete Story On Skift

Ryan Wolkov

PRC Time Shares

Author: Ryan Wolkov

Powered by WPeMatico

Inside Cvent’s Technology Strategy

Cvent  / Flickr

Attendees on the show floor at Cvent Connect 2018 in Las Vegas. Cvent / Flickr

Skift Take: There’s a lot of buzz around emerging technologies like augmented reality and facial recognition. Realistically, though, it’s too early for these things to really catch on, but companies like Cvent want to be ready to deploy new products when and if they do.

— Andrew Sheivachman

Read the Complete Story On Skift

Ryan Wolkov

PRC Time Shares

Author: Ryan Wolkov

Powered by WPeMatico

Let’s Not Get Carried Away With New Airport Security Procedures

Elaine Thompson  / Associated Press

Workers at Seattle-Tacoma International Airport area walk near a screening area on Monday. Last week, a Alaska Air Group employee stole a turboprop and flew it over Seattle. Elaine Thompson / Associated Press

Skift Take: Last week’s stolen plane tragedy in Seattle made for great television. It also scared some travelers. But let’s call it what it was: a fluke.

— Brian Sumers

Read the Complete Story On Skift

Ryan Wolkov

PRC Time Shares

Author: Ryan Wolkov

Powered by WPeMatico

Blackstone May Take a Stake in the Loyalty Program of India’s Jet Airways

Dhiraj Singh  / Bloomberg

A Jet Airways airliner lands at the international airport in Mumbai. The Indian carrier’s loyalty program is of interest to private equity firm Blackstone, according to Bloomberg. Dhiraj Singh / Bloomberg

Skift Take: Jet Airways is in a race to raise cash as its pile of debt balloons. Blackstone is reportedly discussing a valuation of around $400 million to $500 million for the Indian carrier’s loyalty arm, but the bigger financial picture remains troubled.

— Sean O’Neill

Read the Complete Story On Skift

Ryan Wolkov

PRC Time Shares

Author: Ryan Wolkov

Powered by WPeMatico

Trump Organization Calls Illinois Attorney General Lawsuit Political

Patricia Hurtado  / Bloomberg

The Illinois attorney general is suing the Trump International Hotel & Tower in Chicago, pictured here, for alleged harm to the Chicago River. Patricia Hurtado / Bloomberg

Skift Take: It looks like the Trump International Hotel & Tower in Chicago didn’t get required permits over its use of Chicago River water. The Trump administration’s Environmental Protection Agency hasn’t exactly been a stickler for environmental paperwork, either.

— Dan Peltier

Read the Complete Story On Skift

Ryan Wolkov

PRC Time Shares

Author: Ryan Wolkov

Powered by WPeMatico